Privacy Policy

1. Introduction

LT Innovations ("we," "our," or "us") operates Mandori AI. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our artificial intelligence platform. Please read this policy carefully.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us:

• Name and email address (for account creation)
• Profile information (optional)
• Payment information (processed securely through third-party providers)
• Communication preferences

2.2 Usage Information

• Chat messages and conversations with AI
• Uploaded documents and images
• Educational content and quiz responses
• Usage patterns and preferences
• Device information and IP address

2.3 Automatically Collected Information

• Browser type and version
• Operating system
• Access times and dates
• Pages viewed and links clicked
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide and maintain Mandori AI services
• Process your transactions and manage subscriptions
• Improve and personalize your experience
• Train and improve our AI models
• Send important updates and notifications
• Respond to your inquiries and support requests
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. AI Training and Data Usage

Your conversations and interactions with Mandori AI may be used to improve our AI models. We anonymize and aggregate this data to protect your privacy. Personal identifiers are removed before data is used for training purposes. You can opt out of AI training by contacting us.

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: Third-party companies that help us operate our service (e.g., payment processors, cloud hosting)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to share information

6. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure data storage practices

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion of your account and data at any time. Some information may be retained for legal or legitimate business purposes.

8. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request your data in a portable format
• Object: Object to certain processing of your data

9. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can control cookies through your browser settings. Disabling cookies may affect some functionality.

10. Children's Privacy

Mandori AI is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than Sri Lanka. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of Mandori AI after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: